Summary:
The DEFEND app does not currently have a map feature, despite the camera's GPS capability, but GPS coordinates can be found on the Camera Details page. However, if a DEFEND camera is added to the REVEAL app, its location will appear on the map. The DEFEND camera does support live streaming. Cameras can be suspended via the app, and there are separate storage allocations for standard and HD media without the PLUS plan. The PLUS plan offers extended cloud storage for all standard photos and lifetime retention for HD content, with no discounts for multiple cameras.
Q: Does the DEFEND app have a map feature since the camera has GPS? A: While the DEFEND camera is equipped with GPS, the DEFEND app does not currently offer a map view. However, you can find the GPS coordinates of each camera on its Device Details page within the app.
Q: If I add a DEFEND camera to the REVEAL app, will it be shown on the map? A: Yes, if your DEFEND camera is connected to the REVEAL app and successfully retrieves GPS coordinates from the satellite system, its location will be displayed on the map within the REVEAL app.
Q: Can I view a live feed from the DEFEND camera? A: Yes, the DEFEND camera does support live video streaming. However, Live View sessions depend on your plan: Starter: 3 sessions per camera/month. Pro: 5 sessions per camera/month Premium: Unlimited sessions per camera/month (only for Defend cameras within the same platform.
Q: Is it possible to suspend DEFEND cameras? A: Yes, you can suspend your DEFEND cameras directly within the DEFEND app. This can be useful for temporary periods when you don't need the camera to be active.
Q: Are there separate storage limits ("buckets") for HD media if I don't have the PLUS plan? A: Yes, even without the PLUS plan, there are designated storage allocations ("buckets") for standard photos and separate buckets for HD photos and videos.
Q: Does the PLUS plan's 1-year cloud storage apply to all photos, or only HD photos and videos? A: The PLUS plan extends the cloud storage retention for all standard photos to one year. HD photos and videos, being paid content, are retained for the lifetime of your account. If you cancel your PLUS subscription, there is a 30-day grace period before the retention period for standard photos reverts to 60 days from the current date.
Q: Are there discounts for adding multiple cameras to the DEFEND app? A: No, we currently offer flat pricing for our data plans, regardless of the number of cameras you have connected to the DEFEND app.