REVEAL X-Pro: Initial Setup and Network Selection

Summary: 

The article provides a guide for setting up the REVEAL X-Pro camera and selecting between AT&T and Verizon networks. During initial setup, users must select their network carrier in the Tactacam Reveal app and on the camera. To switch networks after setup, users must use the "Replace Camera" option in the app and manually change the network on the camera. It emphasizes the importance of aligning the network selection in both the app and camera to avoid connectivity issues. 

Initial Setup - Selecting a Network Carrier:

If you intend to use an AT&T SIM card with your REVEAL X-Pro right from the start, it's crucial to select AT&T in both the Tactacam Reveal app and on the camera itself.

• Step 1: Select a carrier in the App: During the initial setup in the Tactacam Reveal app, you’ll be prompted to select your network provider. Be sure to choose the carrier with the best coverage in the area where your camera will be placed. The app will then walk you through the rest of the setup process.

• Step 2: Change Network on the Camera:
   
  1. Power on your REVEAL X-Pro camera.
  2. Navigate to the menu and locate the "QR Code" option. Press the Enter button to select it.
  3. Scroll down within the QR Code menu until you find "Network Selection" and press Enter.
  4. Select the network that you chose in the Tactacam Reveal app (either "ATT" or "Verizon").
  5. The camera will automatically restart after the network has been selected.

Switching Networks After Initial Setup (Verizon to AT&T or AT&T to Verizon):

If your camera is already linked to your account and you need to switch between Verizon and AT&T, you must use the "Replace Camera" option in the Tactacam Reveal app and then manually change the network on the camera.

• Step 1: Use the "Replace Camera" Option in the App:
   
  1. Open the Tactacam Reveal app on your mobile device.
  2. Navigate to your account settings or the section where your cameras are listed.
  3. Locate the option to "Replace Camera" for the REVEAL X-Pro you wish to switch.
  4. Follow the in-app prompts and carefully select your desired network provider (AT&T or Verizon) during the setup steps.
• Step 2: Change Network Selection on the Camera (Crucial Step): Do NOT skip this step! You must manually change the network selection on your REVEAL X-Pro to match the network you selected in the app.
   
  1. Power on your REVEAL X-Pro camera.
  2. Navigate to the menu and locate the "QR Code" option. Press the Enter button to select it.
  3. Scroll down within the QR Code menu until you find "Network Selection" and press Enter.
  4. Select the network that you chose in the Tactacam Reveal app (either "ATT" or "Verizon").
  5. The camera will automatically restart after the network has been selected.

Important Note: Failing to change the network selection on the camera to match your choice in the app will result in connectivity issues.

If you encounter any difficulties during this process, please refer to your REVEAL X-Pro user manual or contact our customer support team at [e-mail].