Summary:
The article provides a detailed overview of the Xtra add-on plan for camera systems, which enhances existing plans with features like unlimited HD media, on-demand photos and videos, enhanced mapping, and Tactacolor. Xtra costs $9 per month, covering all cameras on an account, and is a recurring monthly subscription without annual billing options. Xtra can be added to any plan level, The article includes instructions on how to sign up for, manage, and cancel the subscription, as well as how to use specific features like on-demand photos and multi-burst photos.
What is the Xtra Add-on Plan? Click here to view a Video Tutorial on Xtra and its features
Xtra is an optional subscription that enhances your existing camera plan. It provides access to premium features and is compatible with new app versions(Current App version 5.7)
How Much Does Xtra Cost?
Xtra subscriptions will be based on the number of cameras linked to your account:
- 1 Camera: $4/month
- 2 Cameras: $7/month
- 3 or more Cameras: $9/month
Is Xtra a Recurring Charge?
Yes, Xtra is a monthly recurring subscription. Once activated, it will automatically renew and charge you on the same date each subsequent month.
Are There Yearly Billing Options for Xtra?
No, Xtra is only available as a monthly recurring charge. There are no annual bundles or yearly billing cycles for this add-on.
Can I Add Xtra to My Current Plan (Intermediate or Starter)?
Yes, the Xtra add-on is available for customers on all plan levels, including the Intermediate and Starter plans.
What Features Does Xtra Include?
The Xtra add-on unlocks the following features:
- Unlimited HD Media: Access and storage for high-definition photos and videos.
- On-Demand Photos: Request a photo from a specific camera at any time through the app.*
- On-Demand Videos: Request a video clip from compatible cameras on demand.
-
Multi-Shot Photos Delivered to the App: Receive all photos taken during a multi-shot sequence directly in the app.**
- * Not available on Gen 1 cameras.
- Enhanced Mapping: Improved map views and features within the app.
- Tactacolor: Enhanced color representation in your media.
- Hunt Radar — Predict Your Hunt Take the guesswork out of planning your next hunt. Hunt Radar uses AI to analyze weather patterns, terrain, and historical data to forecast wildlife activity at your camera locations.
How Do I Sign Up for Xtra?
To activate the Xtra add-on:
- Tap the Account Icon located in the bottom right corner of the app.
- Select Plan.
- Toggle the Xtra Add-on switch to the On position.
Can I Cancel My Xtra Subscription?
Yes, you can cancel your Xtra subscription at any time. However, please note:
- Upon cancellation, all unlocked Xtra features will be immediately disabled in your account.
- No refunds or credits will be issued for any remaining portion of the current month's subscription.
- If you reactivate Xtra after canceling, you will be charged the Xtra fee immediately, and the auto-renewal will resume.
How to Cancel Xtra:
- Tap the Account Icon.
- Select Plan.
- Toggle the Xtra Add-on switch to the Off position.
- Confirm your cancellation by selecting Yes.
Using On-Demand Photos
How Do I Take an On-Demand Photo?
- Tap the Navigation Menu (usually three horizontal lines) in the upper left corner of the app.
- Select Cameras.
- Choose the Location of the desired camera.
- Tap on the specific Camera you want to request a photo from.
- Click Take On Demand Photo.
- Important: This feature requires the "Instant Settings" to be enabled on the camera. If it's not currently enabled, the app will guide you to the settings page to make this change.
- The photo will be processed and will appear in your main Photo Feed and within the individual camera's photo feed.
[Link to Video Tutorial on Xtra and its features]
How Often Can I Request an On-Demand Photo?
After each on-demand photo request, the camera will have a 60-second "cool-down" period. During this time, the "Take On Demand Photo" button will be grayed out. It will become active again once the 60 seconds have passed.
Can I Request an HD Version of an On-Demand Photo?
Yes, after an on-demand photo has been sent to the app, you can typically request an HD version if available. Look for an option to download or view the HD photo within the app.
Can I Request an HD On-Demand Video?
Yes, HD on-demand video is currently available for Pro 3 cameras only. You can request an on-demand video using the same steps as requesting an on-demand photo.
Using Multi-Burst Photos
How Do I Enable and Use Multi-Burst Photos?
- Go to the settings for the specific camera you want to use the multi-burst feature on.
- Turn the Multi Shot send option to ON.
- Configure the number of multi-shots you want to capture and the interval (time between each shot).
- Scroll to the bottom of the settings page and tap Apply Settings.