Summary:
Performing a hard reset on a REVEAL Gen 1 camera can resolve software-related errors like a "Module Error" by reverting the camera's settings to factory defaults. To do this, switch the camera to SETUP mode, access the menu, navigate to the "OTHER" settings, select "RESET," and confirm if prompted. The camera will reboot, and the LCD screen should be observed to check if the error clears.
Perform a Hard Reset
What to Do: A hard reset will revert your camera's settings to their factory defaults and can often clear software-related errors like a "Module Error."
- Place the camera in SETUP mode: Locate the power switch on your REVEAL Gen 1 camera and slide it to the SETUP position.
- Access the Menu: Press the MENU button on the camera's control panel.
- Navigate to "OTHER" Settings: Use the arrow buttons to scroll through the menu options until you reach the "OTHER" tab (usually the farthest tab to the right). Select it by pressing OK.
- Select "RESET": Within the "OTHER" menu, scroll down until you find the "RESET" option. Press OK to select it.
- Confirm Reset (if prompted): The camera may ask for confirmation (e.g., "Confirm Reset?"). Select "Yes" and press OK.
- Camera Reboot: The camera will then automatically reboot itself.
How to Check:
-
Observe LCD Screen: As the camera reboots, observe the LCD screen.
- If the "Module Error" clears: This indicates the hard reset was successful in resolving the issue. You will need to reconfigure your camera settings (e.g., image size, transmission frequency) as they have been returned to factory defaults.
- If the "Module Error" persists or reappears, this suggests a more significant internal hardware problem. In this case, contact our support team at support@tactacam.com.