Having Trouble with Signal or No Signal?
Article Summary: If you're experiencing signal issues, power off the camera, change its location, and then turn it back on. If it keeps restarting, record a video and note the serial number. Still no signal? Contact support. Power cycling helps the camera find the best network.
Here are a few quick steps you can try:
- Turn the Camera Off
Power off the camera completely. - Change the Location
Move the camera to a different area where signal strength may be better. - Turn the Camera Back On
Power it back up and give it a moment to reconnect.
📸 Note: If your camera keeps restarting on its own, please try to capture a short video of it happening and note the camera’s serial number.
Still having signal issues?
Reach out to support for further assistance!
Tip:
Each time the camera is power cycled, it automatically searches for the strongest available network in the area.