Tactacam Emily
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Activity overview
Latest activity by Tactacam Emily-
Tactacam Emily created an article,
NEW REVEAL X (2021) Optional Firmware Upgrade
Due to popular demand, we are happy to share a totally OPTIONAL firmware upgrade for REVEAL X (2021) models! This upgrade is NOT REQUIRED for your camera to continue working. This firmware update...
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Tactacam Emily created an article,
My camera isn't picking up signal
Blinking red signal light: This has something to do with the SIM card. Always try popping it out, wiping it down gently, and reinserting in the camera. Make sure the SIM card is seated properly an...
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Tactacam Emily created an article,
How to locate the IMEI and ICCID for my camera
For Gen 1 REVEAL: You can get that info in the camera's settings. Turn the camera to Setup Click Menu Scroll to the far right to Other Scroll down to About For X-Pro: Power on your camera Hi...
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Tactacam Emily created an article,
My 5.0 records, but won't go into pause mode or turn off
If your 5.0 is stuck in record mode (blinking green light around the power button), please follow the instructions below: 1. Make sure the camera battery is fully charged2. Pull the battery an...
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Tactacam Emily created an article,
REVEAL Picture Quality
The thumbnail images that come from the camera to the App are not as high resolution as the images saved on the SD card. However, this is to be expected of cell camera images sent over the air. ...
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Tactacam Emily created an article,
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Tactacam Emily created an article,
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Tactacam Emily created an article,
REVEAL App 3.0 How to Permanently Delete a REVEAL camera from my account
If you would like to permanently delete a REVEAL camera from your account you will need to do the following steps. This action can not be undone and if you want to add that camera back to your a...
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Tactacam Emily created an article,
Gen 1 Firmware Update Information
UPDATED: 9/14/2021 Thank you for inquiring about the recent firmware update for Gen 1 REVEAL cameras. We understand this can cause inconveniences for you and we do our best to keep firmware upd...
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Tactacam Emily created an article,
How to Fix the Date and Time on REVEAL X
Thank you for reaching out! Usually, the camera will sync up with the server and report the correct date and time but if it doesn't do this correctly, you can do a simple hard reset on the camera...