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Kasey

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Recent activity by Kasey Sort by recent activity Recent activity Votes
  • Why does my Tactacam App. disconnect?

    **Android Phones have a higher security settings due to the Tactacam App being a 3rd party App.   Some Android devices are also requiring you to turn off your cellular data to be able to use the Ap...

  • iOS Tactacam App.

    Once Connected to the Tactacam App. See How to Connect to your App via WiFi for the first time Link is below; https://tactacam.zendesk.com/hc/en-us/articles/360002543073-How-to-Connect-to-your-App...

  • Android Tactacam App.

    Once Connected to the Tactacam App. See How to Connect to your App via WiFi for the first time Link is below; https://tactacam.zendesk.com/hc/en-us/articles/360002543073-How-to-Connect-to-your-App...

  • Downloading Video to iPhone.

    **Depending on how long the video is will depend on how long it will take to download onto your phone. Step 1: Once connected to the Tactacam App and you are seeing the live preview Go into your Ga...

  • Downloading Video to Android

    **Depending on how long the video is will depend on how long it will take to download onto your phone Step 1: Hold down on the video you want to download a click mark will appear in the upper left ...

  • Setting Video Resolution

    **Customizing Tactacam 5.0 only The chart below will let you know what resolution you are in: 4K @ 30FPS 3840x2160 @30FPS 4K @ 15FPS 3840x2160 @ 15FPS 2.7K @ 30FPS  2720x1520 @30FPS 1080p ...

  • How do I order a 2.0 Battery?

    We no longer carry the Tactacam 2.0 Battery on our website. We are able to place your order over the phone for a 2.0 battery. Our number is 844-482-2822 we are open Monday-Friday                 9 ...

  • I have sound but no video? I can only watch videos recorded in certain modes? The Correct Type of Media Player You Need.

    If your Tactacam videos are not playing correctly or showing up in your media player, as long as you have the correct type of SD card inserted it is likely then due to the media player you are usin...

  • How to Connect to your App via WiFi for the first time

    When connecting to your App via WiFi for the first time, please follow the steps below: 1.  Download the Tactacam WiFi App from your phone's app store. 2.  Power your Tactacam on. (light around pow...

  • Why Won't My Camera Stop Vibrating Stop Vibrating? Camera is Frozen? Camera won't power off?

    If your camera won't stop vibrating, first Do you have an SD card inserted?  If not, once you insert an SD card it will stop continuously vibrating. Is your SD card a compatible one for your camera...