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Kasey

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Latest activity by Kasey
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    Kasey created an article,

    Downloading Video to Android

    **Depending on how long the video is will depend on how long it will take to download onto your phone Step 1: Hold down on the video you want to download a click mark will appear in the upper left ...

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    Kasey created an article,

    Downloading Video to iPhone.

    **Depending on how long the video is will depend on how long it will take to download onto your phone. Step 1: Once connected to the Tactacam App and you are seeing the live preview Go into your Ga...

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    Kasey created an article,

    Why does my Tactacam App. disconnect?

    **Android Phones have a higher security settings due to the Tactacam App being a 3rd party App.   Google Pixel Phone: Go into settings  Go to application and notification Look for the Tactacam App...

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    Kasey created an article,

    Android Tactacam App.

    Once Connected to the Tactacam App. See How to Connect to your App via WiFi for the first time Link is below; https://tactacam.zendesk.com/hc/en-us/articles/360002543073-How-to-Connect-to-your-App...

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    Kasey created an article,

    Setting Video Resolution

    **Customizing Tactacam 5.0 only The chart below will let you know what resolution you are in: 4K @ 30FPS 3840x2160 @30FPS 4K @ 15FPS 3840x2160 @ 15FPS 2.7K @ 30FPS  2720x1520 @30FPS 1080p ...

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    Kasey created an article,

    iOS Tactacam App.

    Once Connected to the Tactacam App. See How to Connect to your App via WiFi for the first time Link is below; https://tactacam.zendesk.com/hc/en-us/articles/360002543073-How-to-Connect-to-your-App...

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    Kasey created an article,

    How do I order a 2.0 Battery?

    We no longer carry the Tactacam 2.0 Battery on our website. We are able to place your order over the phone for a 2.0 battery. Our number is 844-482-2822 we are open Monday-Friday                 9 ...

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    Kasey created an article,

    What to do if your Tactacam App is crashing/freezing up

    When you are in the Tactacam App and trying to watch and/or delete videos, ensure to let the video buffer through completely before leaving the video or deleting it. If you are still experiencing i...

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    Kasey created an article,

    Getting Started With Your Tactacam

    Here are some helpful quick videos to watch that will teach you how to operate the basic functions of your Tactacam.   Getting started with your Tactacam Basic Camera Operations - Tactacam Instruct...

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    Kasey created an article,

    I have sound but no video? I can only watch videos recorded in certain modes? The Correct Type of Media Player You Need.

    If your Tactacam videos are not playing correctly or showing up in your media player, as long as you have the correct type of SD card inserted it is likely then due to the media player you are usin...