My Gen 1 says "No SIM"

If your camera is not picking up a signal/states “No SIM” please try the following: 

1. Verify your camera is registered and active in your app (not deactivated or suspended)
2. Turn your camera to Setup, 
3. Pop out the SIM card
4. Pop out the SD card
5. Turn camera off 
6. Wipe down the SIM card to remove any dirt or debris (pencil eraser works great); reinstall in camera, be sure it clicks into place all the way
7. Reinstall the SD card; Be sure it clicks into place all the way
8. If you see that there is an issue with your antenna port please let me know. 
9. Do a hard reset (Provided are the steps below)

For the Gen 1 REVEAL: 

1. Place camera in SETUP mode
2. Click the menu button on the camera
3. Go over to the other and click it
4. Scroll down and click Reset.
5. The camera will reboot.