How can I check what firmware version my camera has?

Hi! Here are the instructions to check your firmware for the Gen 1 Reveal and Reveal X (on camera and in app) 

For Gen 1 Reveal: You can get that info in the camera's "About" screen: 

• Turn camera to Setup
• Click Menu
• Scroll to the far right to Other
• Scroll all the way down to About 
• Press OK
• Press and hold the right arrow for 10 seconds until the firmware version pops up. It will appear on the Ver: R1.0 line 
• Current firmware versions are: 3MR3RCwB506 (HD download supported) and 3MR3RCwAB04 (HD download not supported, but firmware is current and does not require update)

For Reveal and Reveal X/XB/SK in APP: 

• Click the Camera icon at the bottom of the screen 
• Select the camera location 
• Select the camera name
• Click the picture icon below the camera name
• Click the 3 green dots in the upper right corner 
• Click Support 
• The firmware version is listed on that page (CURRENT FW BELOW)
  • Gen 1 Reveal: B506 or AB04
  • Reveal X: B308, B401, B702, B901
  • Reveal XB: BA07
  • Reveal SK: BA07

NOTE: If your Gen 1 firmware says n/a you need to do the update

For Reveal X/XB/SK in OFFLINE MODE (you may need to log out of the app):

• Turn camera to SETUP. The WIFI indicator light should be blinking blue
• NOTE: If your WIFI indicator light does not turn on at all, you have a bad SD card. Please change it and try again. 
• Open your phone WIFI settings and select the REVEAL_**** network 
• NOTE: your phone will tell you connected without internet (that is okay)
• Once connected, your Reveal X WIFI indicator light will be solid blue
• Open your Reveal app and click "Connect to Reveal Wifi"
• Click "Connect to Reveal" 
• The firmware version will show under the IMEI/ICCID
• Reveal X: B308,B401, B702, B901
• Reveal XB: BA07
• Reveal SK: BA07
• If your firmware version is not listed above, you will need to do the update that corresponds with your camera version.