This article guides you through replacing an existing REVEAL series cellular trail camera with a new model using the REVEAL app. Following these steps ensures your active subscription and account data seamlessly transfer to your new device.
Prerequisites
- Your smartphone or tablet with the REVEAL App installed and logged into your account.
- The new REVEAL cellular trail camera unboxed and nearby.
Step-by-Step Instructions
Phase 1: Remove the Old REVEAL Camera
- Open the REVEAL App and tap the Cameras icon at the bottom of the home screen.
- Select the specific Camera Location of the camera you want to replace.
- Tap any of the status icons (battery, cellular signal, or clock) located next to the camera's name.
- Scroll down to the bottom of the camera settings menu and tap Camera Actions.
- Select Replace This Camera.
- Tap Replace Camera again on the confirmation screen.
- Type the exact word "Replace" in the provided text box, then tap Delete Camera to finalize the removal.
Phase 2: Activate Your New REVEAL Camera
- Tap the Menu icon (three horizontal lines) in the top-left corner of the app screen.
- Select + Add New Camera.
- Follow the on-screen setup prompts and use your smartphone to scan the QR (Quick Response) code located inside the camera door. This connects the new hardware to your existing data plan.
Troubleshooting & LED Guide
- Subscription didn't transfer: If the app asks you to choose a new paid data plan instead of keeping your old one, do not complete activation. Close the app completely, reopen it, and ensure the old camera is fully deleted from your list.
- Camera Status Light Behaviors:
- Flashing Green Signal Light: The camera is actively searching for a cellular signal to complete its first sync.
- Solid Red Signal Light: Connection failed. Verify that your camera is in an area with adequate cellular coverage and that your internal antenna is secure.