Why does my Tactacam App. disconnect?

**Android Phones have a higher security settings due to the Tactacam App being a 3rd party App.  

Some Android devices are also requiring you to turn off your cellular data to be able to use the App.

Google Pixel Phone:

• Go into settings 
• Go to application and notification
• Look for the Tactacam App
• Click on the App
• Locate Permissions make sure Storage and Location is turned ON

     And/Or

• When connecting to the Tactacam WiFi a Pop down menu will appear
• Click on the pop down Menu make sure to agree to it.
• After disconnecting from the Tactacam you will want to forget the network

Samsung Galaxy Phones:

• Go into your settings 
• Go into Connections
  • Phone Visibility has to be on
• Go to Application 
  • Find the Tactacam App
    • Make sure your permissions are turned on (storage and Location)

Motorola Phones

• When you first connect to the Tactacam a drop down menu will appear 
• It will say "This network has no internet connections"
  • You want to make sure this appears every time, Click on yes
• If you have already clicked on the box, You will have to re-set your network settings.

**If you are still having troubles with your phone and the Tactacam please contact your phone provider and they will be able to better assist you Or you can always email Tactacam support at [e-mail]