If you are using a SD card (recommended but not required), you must be using the required SD card in your DEFEND, as it affects the overall speed and performance of the camera. Using cards that are not required will yield unexpected results, and make it difficult for us to troubleshoot your camera.
Note: Not all class 10 cards are created equal. The minimum write speed of a class 10 card is 10MB/s. Class 10 U1 cards will be too slow for the DEFEND, as it requires at least 90MB/s for optimum performance. This is where the U3 Rating is important. Choosing a high-quality SD card is one of the most important things you can do to ensure the overall performance of your camera.
When your SD card has been in use over time it can slow down and affect your camera's overall function. A simple reformat will clear the SD card of any corrupt files and improve speed and functioning. Also, keep in mind they don't last forever, so after a time, you may need to replace your SD card with a new one.
We do not recommend swapping SD cards from one camera to another.
For the DEFEND, the SD cards we require are Tactacam, Sandisk Extreme, Sandisk Extreme Pro, Herd360 Elite Pro, or Lexar and should be:
Class 10 / Not C4
U3 / Not U1
16GB or 32GB, no more, no less
Read speed must be at least 90 MB/s
Full-size SD card (not micro-SD with adapter)
Brands like PNY, HME, ONN, and other lower-quality SD cards are not compatible with the DEFEND.
Click here for the Tactacam SD Card
SD will format if in the camera with the in app command, or by connecting to the camera's wifi and hitting format, If no SD card is in the camera then the internal storage will format.
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