Here's a concise overview of how to update your camera settings and what each setting means.
First, please note that settings available while connected to the camera WIFI are more limited than what is available in the app.
To update the settings on your camera(s) within the REVEAL App please follow the steps below. Please keep in mind that under each setting, once you've clicked into it is an explanation of what that setting does.
1. On the home page, select the Cameras icon at the bottom of the page
2. Select the Camera Location name
3. Select the Battery or Signal icon next to the camera name
4. Scroll down and select Camera Settings
5. Select the setting you wish to change. (You will also see a brief description of that setting.)
6. Update your settings and select Apply All Settings.
Please note the following Setting Details:
Camera Mode: Videos for the Gen 1 REVEAL and REVEAL X without the current Firmware will not send videos to your app. You will have to pull the SD card.
Motion Sensitivity:
- If you are noticing many false triggers, please make sure the camera is not being triggered by any leaves, weeds, or brush and lower the sensitivity.
- It is recommended to face your cameras North to lessen false triggers by shadows as the sun rises/sets.
- If you are receiving nonstop images to the app when the camera is on very low sensitivity, you will want to check the camera's fresnel lens for animal damage (this is the PIR sensor located on the front of the camera- it is the curved plastic piece). Let Customer Support know if there has been animal damage and we can get your camera in for repair.
Delay: The time between photos taken. (NOTE: Because this is a cellular camera, there will already be a delay of up to 2 minutes between photos if you have your send type set to timely. This is because the camera’s PIR sensor is required to turn off while connected to the server for security reasons) If you enable a delay, that will be on top of the time it takes the camera to connect to the server and send the picture to your app.
- A delay is generally recommended for cameras that are in a very high-traffic area like a mineral/food source where it would be unnecessary to receive multiple pictures of the same subject in a short period so your data is not used up fast.
- Note: If the camera is set to Pic+Video, the picture will be sent to the app after the video is finished (add video length to the time between pictures sent to the app)
Send Type: This is the time at which your photos will send to you. If batching your photos every 12/24 hours you will designate the send time in the app. You will also, only receive 200 pictures at a time. If your camera is expected to take more than 200 photos in the selected time frame, it is not recommended to use this feature. You will need to send a type set to timely to receive HD videos from your REVEAL XB/SK as well.
Check-in Picture: Check-in pictures are not designated as such in the app, and will appear to be a false trigger.
- This setting is recommended for low-traffic areas, where you may go days without receiving a picture to ensure that your camera is still taking/sending photos as it should.
Click here for instructional video: REVEAL app Explanation of Settings and where to change