The customer is responsible for shipping it to us via the prepaid label that REVEAL will provide and take care of shipping it back to you, including state tax. Rewards members MUST provide proof of purchase to receive prepaid return shipping label.
Advanced Replacement and Warranty is only available after going through troubleshooting with a Tactacam Customer Service Representative.
REVEAL Rewards is for US customers only, Canada and EU are excluded.
REVEAL Gen 1 Screen Repair: $20.99
REVEAL Gen 1/X/XB/SK/X2.0/X Pro Antenna Port Repair: $20.99
(Human/Animal Damage)
Reveal Gen 1/X/XB/SK/X2.0/X-Pro Fresnel Repair: $20.99 (Voids warranty on X, XB, SK, X Pro, X2.0 if done by customer. If sent in, the warranty remains valid)
REVEAL Gen 1/X/XB/SK/X2.0/X Pro Glass Repair: $20.99
REVEAL Gen 1/X/XB/SK/X2.0/X Pro Eject Button: $20.99
REVEAL Gen 1/X/XB/SK/X2.0/X Pro Test Button: $20.99
REVEAL Gen 1/X/XB/SK/X2.0/X Pro Camera/Battery Seal: $20.99 each
REVEAL Gen 1/X/XB/SK/X2.0/X Pro Condensation: TBD after inspection
The price for multiple Gen 1 REVEALs is as follows: (20% discount):
Reflash for 1 camera: $20.99
Reflash for 2 cameras: $29.99
Reflash for 3 cameras: $41.99
Reflash for 4 cameras: $53.99
Reflash for 5 cameras: $68.99
Warranty Period:
REVEAL Gen 1 / X / XB / SK / X2.0 / X Pro: 1 year
All Mounts / Accessories (this includes the Solar Panel): 1 year
***Animal, human, and environmental damages not covered***
Replacement Items from our RMA Department:
REVEAL-Armored Cable: refer to www.tactacam.com
REVEAL-Fresnel Lens (Voids warranty on X, XB, SK, X Pro, X2.0 if done by customer. If sent in, the warranty remains valid): $10.98
REVEAL Gen 1/X/XB/SK Antenna: $15.98 (also on the website)
REVEAL-Replacement SIM Card: $11.98
REVEAL-Replacement SIM Card x 2 (Verizon & ATT): $14.98
Extended Solar Panel Cable: $10.98
Large Solar Panel Wing Nut Bolt: $8.98
SK Solar Panel: $21.98
REVEAL Battery Tray: Refer to www.tactacam.com
REVEAL-Strap Buckle: Refer to www.tactacam.com
Upgrades (this is with sending us your unit in question and then us upgrading):
Upgrading to REVEAL X 2.0 (REVEAL Product): $75
Upgrading to REVEAL X-Pro (REVEAL Product): $100
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