My battery won’t charge, what can I do to fix it?

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7 comments

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    Robert Moldenhauer

    Just purchased a 3.0 , can't get it to take a charge , tried different charger , nothing , red light comes on when first plugged in , but then doesn't charge up ? Seems to have a little charge works for a little bit then quits

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    Jessica

    Hi Robert, What is your email address and I can email you what we can do to fix this for you.

    Thank You

  • Avatar
    Hillbennerdeluxe

    My tactacam wont take a charge. Has solid red light but wont move past one light.

  • Avatar
    Jessica

    Hi Hillbennerdeluxe,

     

    When charging your Tactacam you will only get one red light at the end of the battery indicator, once it is fully charged the red light will go off. You then can turn it on and see all the battery indicator lights will be green. We recommend standing the Tactacam straight up and down to get the best charge. 

    If need further assistance please email us at support@tactacam.com or call us at 844-482-2822 we are open Monday through Friday from 9am to 5pm CST. 

    Have a great day.

    Thank You 

     

  • Avatar
    Millpondapiary

    Mine is doing the same thing. Will not charge, will not turn on. I plug it in and it will turn on, I plug it in with no battery and it will turn on. As soon as I unplug it, nothing.
    Very frustrated, second one I've had to do the same thing

  • Avatar
    Jessica

    Hi,

    It sounds like you have a bad battery. 

    We will be able to further assist you if you Please email us at support@tactacam.com or call us at 844-482-2822 we are open Monday through Friday from 9am to 5pm CST. 

    Have a great day.

    Thank You 

     

  • Avatar
    Millpondapiary

    Ive emailed twice. First time over a week ago. No response on either

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